Seniority: Mid – Senior level

Location: We prioritize candidates located in Serbia, Hungary and Poland.

About the role

We are looking for a Forward Deployed AI Analyst to own how our AI products work for our clients — from identifying the use case, to designing the behaviour of our AI assistants and analytics, to proving output quality and driving adoption. Our ideal candidate is a strong analyst and communicator who is genuinely interested in applied GenAI and wants to shape AI products in a live enterprise environment rather than observe them.

What “forward deployed” means here

You work close to the people who use what we build. That means sitting with the client’s business and operations teams, watching how they actually work rather than reading a requirements document, and staying with a use case until it is adopted — not until it is delivered.

It also means being the person who says when something is not working. If an AI use case is not producing reliable output, or the value case is not there, we would rather hear it early from you than late from the client.

Role overview

• Run discovery sessions with business and operations stakeholders to map existing processes, identify where AI can replace manual work, and define where human review must remain in the loop.
• Build the client’s use case catalogue — assessing business value against implementation effort, mapping fit to our platform versus alternative tooling, and sequencing it into an agreed roadmap.
• Design and configure agentic solutions across our product suite (AI Insights, Teams Agent, Analytical Portal, Knowledge Hub), including prompt and context design, retrieval logic and tool-use workflows.
• Build and run evaluation sets before deployment, covering accuracy, grounding, consistency and regression.
• Define guardrails together with the client’s risk and security teams: data boundaries, approval gates and audit trails.
• Design and deliver end-user training, drive adoption against defined usage targets, and translate that usage into a documented business value case.
• Identify new product capabilities required to meet client needs and specify them clearly for the product and engineering teams.
• Automate your own analysis work where it is repetitive.
• Feed what you learn at one client back into how we work with the others, so a solved problem is solved once.

We believe that you’ll enjoy this role if you are / have

• Exceptional analytical and conceptual thinking skills.
• Genuine curiosity about GenAI and a habit of testing new AI tools yourself.
• Excellent planning, organizational and time management skills.
• Comfortable in an experimental and fast-paced environment.
• Startup experience.
• You have worked remotely before.
• A strong communicator who escalates early rather than waiting for a problem to resolve itself.
• Able to hold the big picture.
• Solution-oriented and accountable: when something goes wrong you come with options, not with reasons why it was not you.

What you’ll need to be successful

• 3+ years of experience in business analysis, product ownership, business intelligence consulting or a related field.
• Practical, hands-on experience with GenAI, LLMs, AI assistants, agents or workflow automation.
• Ability to translate business needs into structured requirements for technical teams.
• Proficiency with SQL (focused on DML / data querying for BI and data analysis purposes).
• Excellent skills in creating business documentation (user stories, test cases, process flows, reports).
• Strong presentation skills and confidence working directly with client stakeholders.
• High ownership paired with bias towards action, including comfort with occasional travel to client sites.
• Attention to detail without losing sight of business outcomes.

Considered a plus

• Familiarity with RAG, prompt design, AI agents, or AI evaluation.
• Experience with Azure AI, Copilot Studio, Power Platform, Fabric, Python, APIs, or automation tools.
• Familiarity with at least one of the popular BI tools (Power BI and Tableau preferred).
• Experience with data cleansing and data modeling.
• Experience working inside a client’s own environment or a regulated enterprise setting.

How we hire

A conversation about AI use cases you have designed or configured yourself — including the ones that did not work — and a small hands-on task. We would rather see the work than read the keyword.

Benefits of joining us

• You will share a next-generation vision and mission through our AI assistants and cognitive analytics platform. You will have a purposeful job in our fast-growing environment where we will build something amazing together!
• Even when you work hard, you will still have time for your personal life due to flexible working hours based on core time.
• You will work in a flat and flexible organization where every team member has access to any team member. Working on exciting projects independently, while closely connected with leading, super cool and talented international experts encourages everyone to think outside the box and gain new experiences.
• You will have the collaboration and support of the team whenever you need it.
• You will enjoy the practicality of an easy-to-use digital workspace.
• You can rely on us for anything right from your first day, and we will in turn also trust you to the utmost extent.
• And you will find opportunities to have fun together with colleagues through (mainly virtual) team activities.